Peace of mind
Returns & warranty
Buying genuine means the risk is ours, not yours. Here's how our returns and warranty work.
7-day returns
Changed your mind? Return your unused item in its original condition within 7 days of delivery for a refund. Just reach out and we'll guide you through it, no hoops to jump through.
12-month warranty
Every console is covered against manufacturing faults for 12 months. Dead pixel, faulty joystick, charging issue? Contact us with your order number and we'll repair or replace it.
Start a return or claim
Message our team with your order number and we'll sort it quickly.